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Privacy Policy

Effective Date: July 30, 2026

Theater X LLC ("Theater X," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Theater X mobile application ("App").

1. Who Can Use This App

The Theater X mobile application is intended exclusively for current Theater X customers who require troubleshooting assistance and support for products installed by Theater X. The App is not intended for use by the general public.

2. Information We Collect

When you create or use your account, we may collect the following information:

  • Full Name

  • Username

  • Password (stored securely using industry-standard security practices)

We may also collect information related to your use of the App that is necessary to provide technical support and improve our services.

3. How We Use Your Information

We use your information to:

  • Authenticate your account and provide secure access.

  • Provide troubleshooting and customer support for your installed Theater X products.

  • Respond to service requests and technical support inquiries.

  • Maintain and improve the functionality, reliability, and security of the App.

  • Comply with applicable legal obligations.

We only collect information necessary to provide these services.

4. Data Sharing and Sale

Theater X LLC does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

  • Provide services you request.

  • Comply with applicable laws or legal processes.

  • Protect the rights, safety, and security of Theater X LLC, our customers, or others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic storage or transmission is completely secure, we strive to use commercially reasonable means to protect your data.

6. Accessing and Deleting Your Information

Customers have the right to access and delete their personal information at any time.

You may request access to your data or permanently delete your account and associated personal information through the App, if available, or by contacting Theater X LLC using the contact information below.

Please note that certain information may be retained if required by law or necessary to resolve disputes, enforce agreements, or fulfill legitimate business obligations.

7. Data Retention

We retain your information only for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, it will be securely deleted or anonymized.

8. Children's Privacy

The App is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the updated Effective Date will appear at the top of this policy. Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Theater X LLC

Email: admin@theaterx.com

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